Privacy & Data Protection

Privacy Policy | Beyond Wadi Rum Camp, Wadi Rum, Jordan

At Beyond Wadi Rum Camp, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, contact us, or make a booking with us.

Applies To
Website visitors, enquiries, bookings, and guest communications
Business Name
Beyond Wadi Rum Camp
Location
Wadi Rum, Jordan
Contact
reservation@beyondwadirum.com

Who We Are

Beyond Wadi Rum Camp is a desert camp and tourism service provider in Wadi Rum, Jordan. We offer accommodation, jeep tours, camel rides, hiking, cultural experiences, and related travel services.

This Privacy Policy explains how we collect, use, and protect personal data when you interact with our website, contact us directly, or book one of our services.

Information We Collect

We may collect different types of information depending on how you use our website and services.

1) Information You Provide to Us

  • Full name
  • Email address
  • Phone number and WhatsApp number
  • Nationality
  • Travel dates
  • Number of guests
  • Special requests or preferences
  • Booking details and service requests

2) Information Collected Automatically

  • IP address
  • Browser type
  • Device type
  • Pages visited
  • Date and time of visit
  • Referral source
  • General browsing behavior on our website

How We Use Your Information

We use your information in a fair and responsible way to provide our services and improve your experience.

Booking Management

To process reservations, confirm bookings, and organize accommodation, tours, and related services.

Guest Communication

To reply to enquiries, provide booking updates, and assist you before, during, and after your stay.

Service Improvement

To improve our website, guest experience, services, and internal operations.

Legal & Security

To protect our guests, staff, website, and business, and to comply with legal obligations when required.

Booking and Payment Information

When you make a reservation, we may collect the information necessary to confirm and manage your booking. This may include your contact details, travel details, number of guests, and the services you request.

We only use booking and payment-related information for legitimate operational, administrative, and customer service purposes.

Sharing of Information

We do not sell or rent your personal data to third parties.

We may share relevant information only when necessary:

  • With trusted local service providers or partners when needed to deliver your requested services
  • When required by law, regulation, or legal process
  • To protect the rights, safety, operations, guests, staff, or website of Beyond Wadi Rum Camp

Data Storage and Security

We take reasonable administrative and technical measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or loss.

While we do our best to keep your information secure, no website or online transmission can be guaranteed to be completely secure. We therefore encourage users to share personal data responsibly.

How Long We Keep Your Information

We keep personal information only as long as reasonably necessary for:

  • Managing bookings and guest services
  • Providing customer support
  • Maintaining operational records
  • Meeting legal, regulatory, or tax obligations
  • Resolving disputes and enforcing policies

Cookies and Website Tracking

Our website may use cookies or similar technologies to improve your browsing experience, support website functionality, and understand how visitors use the site.

You can usually manage or disable cookies through your browser settings. Please note that disabling cookies may affect some website features.

Third-Party Links

Our website may include links to third-party websites, booking platforms, or social media pages. We are not responsible for the privacy practices or content of those external websites. We recommend reviewing their privacy policies before sharing any information.

Your Rights

Depending on applicable laws and regulations, you may have the right to:

  • Request access to your personal data
  • Request correction of inaccurate or incomplete data
  • Request deletion of data where appropriate
  • Object to certain uses of your information
  • Contact us with privacy-related questions or concerns

Children’s Privacy

Our website and services are not specifically directed to children. We do not knowingly collect personal information from children without appropriate consent where required.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or internal practices.

Any updated version will be published on this page and will take effect once posted.

Contact Us

If you have any questions, requests, or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Phone
☎ +962 79 122 2470
WhatsApp
Email
✉ reservation@beyondwadirum.com

Why Guests Trust Beyond Wadi Rum Camp

At Beyond Wadi Rum Camp, we believe that great hospitality also means respecting your privacy. We are committed to handling your personal information with care, transparency, and professionalism so you can feel confident when booking your stay, tours, and desert experiences with us.